How do I collect my samples?
Learn the step-by-step process for collecting your HealthieOne blood sample at home. Follow our simple 6-step guide for accurate metabolomics testing results. Read more...
Frequently Asked Questions
Straightforward answers to common questions about HealthieOne.
How do I get the most out of my HealthieOne test?
Maximize your HealthieOne test results by preparing thoroughly, following collection instructions, and uploading past health data. Complete your health profile, hydrate, collect the full sample, and ship immediately for optimal insights. Read more...
What if I prefer a phlebotomist to collect the samples for me?
Prefer professional blood collection over at-home testing? Choose from our approved phlebotomy providers including TravaLab, Any Lab Test Now, Speedy Sticks, and more for your HealthieOne Complete testing. Get $30 off with discount code Phlebotomist at checkout. Read more...
How Long Should I Stop Vitamins and Supplements Before a Blood Test?
Learn when to stop supplements before blood testing. Discover the difference between testing with supplements versus your true baseline levels, plus essential supplements you should never discontinue. Read more...
What if my self-collection did not go as planned?
Sample collection didn't go as planned? Get replacement kits for insufficient volume, hemolyzed samples, or shipping delays. Choose self-collection or professional phlebotomy options. Free replacement kits available for shipping delays and sent samples. Read more...
What's the shelf life of the collection kit?
Learn about the shelf life and expiration dates of HealthieOne collection kit components including Tasso+ device, gold tubes, lavender tubes, and lancets. Read more...
How do I ship my samples? Can I schedule a pickup from home?
Learn how to ship your HealthieOne samples using the included prepaid Priority Overnight label. Find FedEx drop-off locations and shipping guidelines for your metabolomics test kit. Read more...
Is the self-collection process painful?
HealthieOne's painless, needle-free blood collection device adheres to your upper arm with a tiny incision. Most users don't even feel when the device activates. Read more...
How much blood is needed for HealthieOne Complete?
HealthieOne Complete requires only a small amount of blood (less than 1mL) to analyze 230+ markers, significantly less than traditional testing that needs 6-12 large vials. Read more...