Straightforward answers to common questions about HealthieOne.
Learn when to stop supplements before blood testing. Discover the difference between testing with supplements versus your true baseline levels, plus essential supplements you should never discontinue. Read more...
HealthieOne maintains the highest ethical standards by avoiding supplement sales and commercial affiliations, ensuring our metabolomics analysis remains purely scientific and unbiased. Read more...
Sample collection didn't go as planned? Get replacement kits for insufficient volume, hemolyzed samples, or shipping delays. Choose self-collection or professional phlebotomy options. Free replacement kits available for shipping delays and sent samples. Read more...
Learn how HealthieOne protects your health information with HIPAA-compliant privacy policies. We never sell your data and you control sharing with healthcare providers. Read more...
Learn about the shelf life and expiration dates of HealthieOne collection kit components including Tasso+ device, gold tubes, lavender tubes, and lancets. Read more...
Learn how to ship your HealthieOne samples using the included prepaid Priority Overnight label. Find FedEx drop-off locations and shipping guidelines for your metabolomics test kit. Read more...
HealthieOne's painless, needle-free blood collection device adheres to your upper arm with a tiny incision. Most users don't even feel when the device activates. Read more...
Step-by-step guide on using insurance for HealthieOne tests, understanding coverage limitations, and seeking reimbursement for comprehensive health testing. Read more...
HealthieOne Complete requires only a small amount of blood (less than 1mL) to analyze 230+ markers, significantly less than traditional testing that needs 6-12 large vials. Read more...
Metabolomics is the science of measuring chemical fingerprints that cellular processes. Learn how this technology reads the molecular story of what your body is doing right now. Read more...