Straightforward answers to common questions about HealthieOne.
Learn how often to take HealthieOne tests and when follow-up testing is recommended. Annual Complete tests with discounted follow-up testing for abnormal markers at $200. Read more...
Sample collection didn't go as planned? Get replacement kits for insufficient volume, hemolyzed samples, or shipping delays. Choose self-collection or professional phlebotomy options. Free replacement kits available for shipping delays and sent samples. Read more...
Learn how HealthieOne protects your health information with HIPAA-compliant privacy policies. We never sell your data and you control sharing with healthcare providers. Read more...
Learn about the shelf life and expiration dates of HealthieOne collection kit components including Tasso+ device, gold tubes, lavender tubes, and lancets. Read more...
Learn how to ship your HealthieOne samples using the included prepaid Priority Overnight label. Find FedEx drop-off locations and shipping guidelines for your metabolomics test kit. Read more...
HealthieOne's painless, needle-free blood collection device adheres to your upper arm with a tiny incision. Most users don't even feel when the device activates. Read more...
Learn the step-by-step process for collecting your HealthieOne blood sample at home. Follow our simple 6-step guide for accurate metabolomics testing results. Read more...
HealthieOne Complete requires only a small amount of blood (less than 1mL) to analyze 230+ markers, significantly less than traditional testing that needs 6-12 large vials. Read more...
Metabolomics is the science of measuring chemical fingerprints that cellular processes. Learn how this technology reads the molecular story of what your body is doing right now. Read more...
Contact HealthieOne for testing questions. Reach us by email, phone, or live chat with expert support available. Read more...